The Best USB Headsets for 3CX & Teams


Which are the best headsets to use for business calls from the office or even from home? This is a very common question with no simple answer. Choosing the right headset comes down to which devices you need connectivity to. This blog is focused on the best wired and wireless models that we can offer for PC usage. We know that compatibility matters to all of us in our daily lives. Consequently, of course, we narrowed down the options to four models compatible with 3CX and Teams. Each model offers great features, and this blog will help you make the right choice for you. Keep reading to find out what the key features are, what is in the box and how to use these Yealink headsets.

Yealink WH63 – Top End Versatile Wireless Headset

Yealink WH63 is a convertible DECT wireless headset with stylish and futuristic design. This headset delivers HD voice with Yealink acoustic shield, highlights four different wearing styles, and can connect to multiple devices.
By matching different platforms, Yealink WH63 increases your productivity and lowers IT costs. You will find a dedicated Teams button on the device for activating Microsoft Teams with one touch.

You can also connect to 3CX softphone by following the steps below:

  • Visit
  • Choose your DECT headset
  • Stay on Documents tab
  • Choose Integration guides
  • Download the 3CX zip-file
  • Extract the file
  • Read the guide
  • Execute the tool
  • Restart the softclient
  • Download and install the Yealink USB connect software from the download page of the relevant headset
  • Plug the USB cable into the PC port of the WH and into the USB port of the PC

Yealink WH63 also brings wireless freedom with up to 120m wireless range and 8-hours talk time which is enough to cover daily communication needs. The headset supports high-density installation in the open office, which allows up to 200 users to communicate at the same time.

The various options of wearing styles are there to meet the personal preferences of each user. You can choose between: over the ear, behind the head, on the ear, and over the head.

Have a peak at what’s in the box below:

Key Features:

  • 5 Feature buttons
  • 2 Micro USB 2.0 port
  • USB connectivity to PC and IP phone
  • Integrated busylight LED indicator
  • Charging stand (for headset)
  • Talk Time: Up to 8 hours
  • Standby Time: 54 hours
  • Charging Time: 2.5 hours (5V/1.2A)

Yealink WH62 – Cost Effective Wireless Headset

This Yealink model is a DECT wireless headset available in dual and mono variants. Yealink WH62 is all about efficiency and comfort. It has similar features to Yealink WH63 such as acoustic shield technology, filtering out background noise by 2x microphones, matching 3CX and Teams. However, there are also multiple differences between the two models. Yealink WH62 is designed with soft leather ear cushions, adjustable headband, and two wearing styles for all-day comfort.

This headset does not aim to only ensure your comfort but also to enhance your productivity. Its 330° adjustable microphone arm features an intelligent mute zone. Once you raise the microphone arm within 30°, a mute function will activate automatically which allows you to switch to private conversations easy and convenient.  The external busylitght BLT60 is an option accessory you can purchase and use as a visual cue which indicates when you are on a call and helps to reduce interruptions.

Yealink WH62 has a dedicated Teams button for activating Microsoft Teams and can connect to 3CX in the same way as Yealink WH63 (steps mentioned above).
This headset can fully provide wireless freedom with up to 160m wireless range and 14 hours talk time. It also allows 200 users to benefit from wireless communication at the same time.

Check what’s in the box here:

Key Features:

  • All day comfort with premium soft leather cushions and lightweight design
  • Optima audio for a great call experience
  • Acoustic shield technology for crystal clear calls
  • Supports 2x micro-USB ports for PC and IP phone connectivity
  • Built-in ringer
  • Ability to connect to multiple devices
  • Busy light (optional accessory)
  • Plug and play
  • 5 Features buttons

Yealink UH36 – Top End Wired Headset

Yealink UH36 is a wired USB headset, and it can be purchased as a dual or mono version. This model is designed for unified communication, office, and call centre professionals. Yealink UH36 features high-quality audio, wearing comfort and is compatible with 3CX, Microsoft Teams. Google Meet and Google Voice.

The device comes with USB-A, USB-C and 3.5mm jack connectivity options. It has basic mute, answer and end call functions but also offers enhanced ones when connected to a software such as:

  • Audio optimisation
  • Redial
  • Call hold
  • Volume synchronisation
  • Multiple calls control

Yealink UH36 features a noise-cancelling microphone and wideband HD audio technology which will make your calls crystal clear without any background noise. The lightweight design and soft leather replaceable ear cushions provide all day wearing comfort.

Watch the unboxing of Yealink UH36 below:

Key Features:

  • Plug-and-play
  • USB and 3.5 mm connectivity to PC and smart device
  • HD Voice/Wideband speaker performance
  • Noise-cancelling microphone and passive noise cancellation
  • Active Protection technology safeguards users from acoustic injury
  • Integrated LED indicator and warning tone
  • 330° bendable boom arm for easy adjustment without braking

Yealink UH34 – Cost Effective Wired Headset

Yealink UH34 Dual/Mono is a headset with ultra-lightweight design and the Lite version of this model weights 82.5g for the Mono and 118g for the Dual, which is up to 30% lighter than other headsets in the same range. This allows the user to wear Yealink UH34 all day without any discomfort or pressure

The replaceable ear cushions are made of soft leather which is another feature of the design that brings comfort at all times and will keep you enjoying long conference calls. Like all the above-mentioned headsets, Yealink UH34 is also compatible with Teams and 3CX. It supports a USB plug-and play setup for convenient PC connectivity.

Yealink UH34 Basic and Enhanced Functions:

  • Answer / End
  • Call mute
  • Audio optimisation
  • Redial
  • Call hold
  • Volume synchronisation
  • Multiple calls control

In the box of this headset you will find an in-line call controller with LED indicators which helps in making and managing calls. The control unit allows you to answer and end calls quickly, control volume and mute if necessary.

Find out what else is in the box:

Key Features:

  • Plug-and-play USB connectivity to IP phones
  • HD Voice/Wideband speaker performance
  • Noise-cancelling microphone and passive noise cancellation
  • Active Protection technology safeguards users from acoustic injury
  • Integrated LED indicator and warning tone
  • 320° bendable boom arm for easy adjustment without breaking
  • Optional connections for UH34: USB-C, 3.5mm jack