0333 014 4340 Remote Support
FanvilMairdiVTContact Us

Reputation
is earned by
doing difficult things well

Privacy Policy

Who we are

Yellowgrid Limited ('we' or 'us' or 'our') gather and process your personal information in accordance with this privacy notice and in compliance with the relevant data protection Regulation and laws. This notice provides you with the necessary information regarding your rights and our obligations, and explains how, why and when we process your personal data

This Policy explains how we use any personal information we may receive about you when you use our websites or when you use or are a recipient of our services

Yellowgrid Limited's registered office is at JCT 21 Distribution Point, Gorse Street, Chadderton, Oldham, OL9 9QH and we are a company registered in England and Wales under company number 06384104. Our Data Protection Officer can be contacted at privacy[AT]yellowgrid.co.uk

Information that we collect

Yellowgrid Limited may collect personal information about you when:

We will never collect any unnecessary personal data from you and do not process your information in any way, other than as specified in this notice.

We may collect the following types of information:

Why we collect this information

Yellowgrid Limited takes your privacy very seriously and will never disclose, share or sell your data without your consent; unless required to do so by law. We only retain your data for as long as is necessary and for the purpose(s) specified in this notice

The purposes and reasons for processing your personal information are detailed below:

Sharing and disclosing your personal information

We do not share or disclose any of your personal information without your consent, other than for the purposes specified in this notice or where there is a legal requirement

Yellowgrid Limited uses selected couriers to provide delivery services for goods; however, all couriers acting on our behalf only process your data in accordance with instructions from us and comply fully with this privacy notice, the data protection laws and any other appropriate confidentiality and security measures

A full list of the couriers we use can be supplied on request

Other third parties – this includes the police, law enforcement agencies, fraud prevention agencies for the purposes of crime detection, prevention and/or legal proceedings

Safeguarding measures

Yellowgrid Limited takes your privacy seriously and takes every reasonable measure and precaution to protect and secure your personal data. We work hard to protect you and your information from unauthorised access, alteration, disclosure or destruction and have multiple layers of security in place

How long do we keep your data

Yellowgrid Limited retains personal information for only as long as is necessary and we have strict review and retention policies in place to meet these obligations

Your rights

You have the right to access any personal information that Yellowgrid Limited processes about you and to request information about:

If you believe that we hold any incomplete or inaccurate data about you, you have the right to ask us to correct and/or complete the information and we will strive to correct it as quickly as possible; unless there is a valid reason for not doing so, at which point you will be notified

You also have the right to request erasure of your personal data or to restrict processing (where applicable) in accordance with the data protection laws, to exercise your data portability rights, and to be informed about any automated decision-making we may use

If we receive a request from you to exercise any of the above rights, we may ask you to verify your identity before acting on the request; this is to ensure that your data is protected and kept secure

Consequences of Not Providing Your Data

If your information is not passed to us then we will not be able to provide you with goods or services

Changes to our privacy policy

Any changes to our privacy policy will be posted on this page. This policy is version 1.0 was last updated May 2018

Contacting us

Yellowgrid Limited only processes your personal information in compliance with this privacy notice and in accordance with the relevant data protection laws. If, you wish to exercise your rights as specified in this notice, raise a complaint regarding the processing of your personal data or are unsatisfied with how we have handled your information, please contact us at:


Data Protection Officer
Yellowgrid Limited
JCT Distribution Point
Gorse Street
Chadderton
Oldham
OL9 9QH
Email: privacy[AT]yellowgrid.co.uk