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Ivan Marzocchi, C.E.O., IMK Electronics
We were looking for an IT Company committed to delivering our needs efficiently and effectively. Our contract with our existing IT Company was about to expire. At this point I contacted Yellowgrid and arranged a meeting with them to discuss our requirements.
Yellowgrid carried out a full audit of our not so new systems and implemented the necessary changes and updates to provide a more efficient solution for our working needs and also prolonging the useful life of our existing equipment.
The company is not only very competitive from a cost point of view, it also delivers what it promises to. The team promote sound products and systems and have recommended and implemented the best for our company needs. Expertise, reliability and efficiency are paramount in a good business relationship and this is what they deliver. Well done Yellowgrid!
We used Yellowgrid in May of 2015 to upgrade our Telephone system to 3CX.
We found Craig and the team very responsive to our needs and calls.
They displayed a high level of technical expertise throughout and we will use their services in the future
Yellowgrid have provided the Junair group of companies with IT Support for some time. When we embarked on a project to offer a secure, remote diagnostics service to our customers Yellowgrid were the obvious choice to help us understand what the requirements would be.
Following an initial meeting with them, we were able to move forward with our own internal R&D knowing that the technology was available to support the new service. In addition to providing the network design and implementation, they also provided us with the fixed and variable costs involved, along with internal software systems that allow us to efficiently monitor and manage events.
Yellowgrid have always demonstrated not just a commitment to managing our IT Systems but offer a more holistic solution, which ethic is upheld by their competent, friendly engineers.
We have been using Yellowgrid since 2011 and have found their service to be excellent. We recently went through a whole system change with a new server and new computers,and found their service absolutely flawless and would definitely recommend their services
We have used Yellowgrid since our customer service centre opened. Yellowgrid recommended to us the 3cx telephone system that utilised the latest technology. Not only do we find it very cost effective it has also grown smoothly with our business over the past twelve months and has enough room for expansion without any further significant capital expenditure. Yellowgrid are our go to people for all of our tech needs and I wouldn't hesitate to recommend them.
We had an existing Hyper-V environment serving two companies. Following the sale of one of the companies, we needed to separate our technology. Having supported us for some time, we organised a meeting with Yellowgrid to discuss our plans.
An initial summary of tasks was drawn up followed by a detailed project plan and proposed network diagrams. Given the time constraints and requirement for zero down time, knowing that the project had been adequately thought out and planned was re-assuring.
Over the following weeks, we purchased a new server, switch and firewall following advice from Yellowgrid.
The server was setup with Server 2012 and Hyper-V and the none critical VMs were migrated.
Following a further planning day, we scheduled a date to separate the two networks. This task was scheduled to start on a Friday at 5pm. The task was completed the following day. My faith in Yellowgrid was proved on Monday when everything just worked!
We required an IT Support company in which we could have confidence in, particularly as our primary server needed replacing.
Yellowgrid migrated all our data to a new server as planned with a minimum of disruption.
Since the migration we have not experienced any issue with our new server.
Yellowgrid are very competent and helpful and continue to deal with any IT issues quckly and efficiently.
We approached Yellowgrid so that they could advise us on our expansion plans for the IT in our office. They suggested a solution which involved installing a new server, firewall and PCs.
The entire project was planned with the utmost attention to detail and all deadlines were met on time. The installation was carried out over the weekend meaning that there was minimum disruption to our business. On the Monday morning we were up and running in no time.
The benefits that the systems have brought cannot be underestimated. We now have a robust and reliable server helping us to work far more efficiently than before.
Having confidence in your systems is extremely important when running a business such as ours. We depend on IT for scheduling and maintaining our storage records, which sometimes can be extremely detailed.
Employing the skills of qualified IT professionals such as Yellowgrid enabled us to install the new system and integrate it with our existing systems in a fraction of the time we expected.
I have no hesitation in recommending Yellowgrid and their services.
Right from the start, Yellowgrid impressed us with their efficient, professional manner, an approach that not only inspired confidence, but generated the results we were looking for. We needed an effective telecoms system that allowed multiple people to be on the phone at the same time and allowed our staff to move around the warehouse whilst on the phone.
Because of their experience and expertise, Yellowgrid were able to provide My Wendy House with a telephone system at half the cost of a quote from BT, with added features we thought impossible. From their understanding of our needs to the helpful, knowledgeable, friendly staff, our experience with Yellowgrid confirms that we chose the right system and supplier
After a couple of bad experiences with previous IT companies paired with a company re-structure we decided it was time to change provider.
Yellowgrid impressed us initially with their enthusiasm, work ethic and were very clear in explaining how they could improve on our current set up. We have been delighted to discover that after 12 months they have continued to provide an exceptional service.
We have also recently had our website designed and the service we received was again fantastic. The whole process was done very quickly and to a good standard and we are very pleased with the results.
We first had the pleasure of Yellowgrid's service in June 2009 when they carried out an initial audit of the company computer systems/equipment, following this we entered into a support contract with them.
One recommendation made was to have a server installed, to enhance data security and ultimately increase productivity. True to their word on the day of installation the guys didn't leave until the job was complete, 11pm on a Friday that's commitment and it seemed they were no strangers to the late shift.
When visiting the company everything is handled in a professional yet friendly manner, great care is taken to minimize disruption. For a dedicated, reliable, personable service delivered by a team of highly skilled professionals Yellowgrid are highly recommended.
I would like on behalf of IMK Electronics ® to congratulate Yellowgrid, in particular Craig Graham.
Specially these days, where it seem found business talking only on negative thoughts, and missing opportunities, Craig have embrace my case very professional and with a great touch of Humanity.
He has been a great help and showing a lots of positive attitude, also, (with out any problems) he has resolve IMK Electronics 3CX issues.
Congratulation for having such great person in your company of professionals with human heart.
Has been a pleasure knowing you and I wish all the best in your future..
Ivan Marzocchi, C.E.O., IMK Electronics