{"id":9749,"date":"2025-05-22T14:09:05","date_gmt":"2025-05-22T14:09:05","guid":{"rendered":"https:\/\/www.yellowgrid.co.uk\/blog\/?p=9749"},"modified":"2025-06-12T14:09:21","modified_gmt":"2025-06-12T14:09:21","slug":"3cx-multi-tenant","status":"publish","type":"post","link":"https:\/\/www.yellowgrid.co.uk\/blog\/3cx-multi-tenant\/","title":{"rendered":"3CX Multi-Tenant and Starter Bundle"},"content":{"rendered":"\n
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3CX have provided the option to install 3CX with the ability to service multiple companies within a single 3CX instance, utilising Departments. This requires a NEW UN-ACTIVATED 3CX 16SC or above to deploy and maintain.<\/strong>  3CX must be installed in a particular way to achieve the required departmental isolation, and the 3CX instance needs to be maintained in the correct manner to preserve departmental (customer) isolation. <\/p>\n\n\n\n

3CX provide a full setup guide here<\/a>.<\/p>\n\n\n\n

3CX will be encouraging all 3CX Partners to utilise this method of deployment for smaller customers previously serviced by 4SC and 8SC instances.<\/strong><\/p>\n\n\n\n

3CX Multi-Tenant requires a reasonable level of 3CX and hosting knowledge as partners are required to host\/deploy and maintain 3CX Multi-Tenant themselves.  <\/p>\n\n\n\n

Yellowgrid do not<\/strong> offer hosting or support services for 3CX Multi-Tenant at this time.<\/p>\n\n\n\n

For those partners who are not comfortable deploying and maintaining their own cloud infrastructure, Yellowgrid have provided 3CX Starter Bundle<\/a> which utilises 3CX Multi-Tenant technology to provide a per extension cost model from as little as \u00a35\/month for partners wishing to offer 3CX to micro businesses.<\/p>\n\n\n

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With just a few clicks, you can deploy a fully functional 3CX phone system to a new customer, providing them with a new number capable of servicing inbound\/outbound calls within less than 5 minutes, via your Yellowgrid Customer Portal<\/a>.<\/p>\n\n\n\n

For more information on the 3CX Starter Bundle and what it can do for you, visit our page<\/a> or contact us <\/a>!<\/p>\n\n\n\n

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The limitations<\/strong> on Multi-tenant vs Dedicated are: <\/p>\n\n\n\n

\u2022No CRM in\u00a0Multi-tenant
\u2022No Hotel features (PMS)
\u2022No Additional departments within a\u00a0tenant
\u2022Music on hold (global) per\u00a0tenant
\u2022Incoming calls to queues can have their own waiting music
\u2022Call scripts per\u00a0tenant\u00a0(Only system wide, so holiday script will work!)
\u2022No MS365 sync and Teams integration per\u00a0tenant<\/p>\n\n\n\n

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Unlock the Full Potential of Our 3CX Starter Bundle!<\/a><\/p>\n\n\n\n

Want a feel for our products? There are more videos available on our Yellowgrid <\/a>YouTube Channel.

Reseller application \u2013 Click HERE<\/a> to apply

Looking for more information? No problem, contact us on 03330144340 <\/strong>or sales@yellowgrid.co.uk<\/strong>.<\/p>\n\n\n\n

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Catch up with our Other Blogs!<\/h1>\n\n\n\n
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