{"id":6415,"date":"2023-06-09T15:51:29","date_gmt":"2023-06-09T15:51:29","guid":{"rendered":"https:\/\/www.yellowgrid.co.uk\/blog\/?p=6415"},"modified":"2026-03-04T14:45:32","modified_gmt":"2026-03-04T14:45:32","slug":"a-guide-to-factory-resetting-fanvil-phones","status":"publish","type":"post","link":"https:\/\/www.yellowgrid.co.uk\/blog\/a-guide-to-factory-resetting-fanvil-phones\/","title":{"rendered":"A Guide to Factory Resetting Fanvil Phones"},"content":{"rendered":"\n

Looking to reset your Fanvil phone? Within this blog we will share the easiest methods to reset your Fanvil devices. We understand Fanvil’s portfolio have a wide range of products and there are a few different methods depending on the device. This guide aims to simplify the process. <\/p>\n\n\n\n

You may need to reset your device for a number of reasons including software troubleshooting, performance optimisation, memory management, battery optimisation, updates and installations and network related issues. Whatever the reason, we have you covered.<\/p>\n\n\n

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Resetting the Fanvil X-Series, XU-Series & V-Series<\/h2>\n\n\n\n
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Most phones in the Fanvil X series, XU-series and V-series have a simple method for factory reset. The following method works for these devices:<\/p>\n\n\n

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Fanvil X-Series including:<\/strong> X3SG, X3SW, X3SP-V2, X4, X210, X7C, X7<\/p>\n\n\n\n

Fanvil XU-Series including:<\/strong> X3U, X4U, X5U, X6U<\/p>\n\n\n\n

Fanvil V-Series including:<\/strong> V62, V64, V65, V66<\/p>\n\n\n\n

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Recommended & fastest reset method (excluding Android devices):<\/strong><\/p>\n\n\n\n

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  1. Hold down ‘OK’ button for approximately 10 seconds.<\/strong><\/li>\n\n\n\n
  2. Select ‘OK’ to reset.<\/strong><\/li>\n\n\n\n
  3. Wait for your device to reboot.<\/strong><\/li>\n<\/ol>\n\n\n\n
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    Alternative method (This should only be used as a recovery\/backup method):<\/p>\n\n\n\n

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    1. Turn off your device<\/li>\n\n\n\n
    2. Repetitively tap the ‘#’ key whilst the device is turning on. <\/li>\n\n\n\n
    3. ‘Post Mode’ message will appear on the screen. You must dial *#168. <\/li>\n\n\n\n
    4. Wait 5 seconds until ‘Conf Reset’ is shown. <\/li>\n\n\n\n
    5. Your phone will be successfully reset after restarting the device.<\/li>\n<\/ol>\n\n\n\n
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      Fanvil V67 :<\/strong><\/p>\n\n\n\n

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      1. Power off the device.<\/strong><\/li>\n\n\n\n
      2. Power it back on.<\/strong><\/li>\n\n\n\n
      3. As soon as the screen lights up, tap both the left and right sides of the screen repeatedly<\/strong>.<\/li>\n\n\n\n
      4. This should trigger the Android recovery menu<\/strong>.<\/li>\n\n\n\n
      5. From there, use the touchscreen or volume buttons (if available) to select \u201cWipe data\/factory reset.\u201d<\/strong><\/li>\n\n\n\n
      6. Confirm the reset and wait for the phone to reboot.<\/li>\n<\/ol>\n\n\n\n

        This method is specific to Fanvil\u2019s Android-based models like the V67, and is different from the standard #<\/code> key method used on non-Android Fanvil phones<\/p>\n\n\n\n
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        Resetting the Fanvil i-Series Phones<\/h2>\n\n\n\n
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        i61 | i62 | i63 | i64<\/strong><\/p>\n\n\n\n

        Fanvils smart door phone range. Their most modern looking range all products supporting video. Looking for more information surrounding Fanvil’s i6 range? Checkout our blog.<\/a><\/p>\n\n\n\n

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        1. Power off your device<\/li>\n\n\n\n
        2. Power it on and wait for the blue LED to start flashing. <\/li>\n\n\n\n
        3. Press ‘Call’ key once and you should notice the LED is now yellow. <\/li>\n\n\n\n
        4. Once the LED turns yellow, press the ‘Call’ key 3x times to reboot the device into factory default. <\/li>\n<\/ol>\n\n\n\n

          i66 | i67<\/strong><\/p>\n\n\n\n

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          Fanvil i66 and i67 belong to the Fanvil i\u2011Series door phone family<\/strong>, however their reset method is slightly different to the standard reset process documented for the rest of the i6\u2011Series.<\/p>\n\n\n\n

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          1. Enter post mode by pressing the # key as the phone is booting and the keypad flashed.<\/li>\n\n\n\n
          2. once the post mode is displayed enter \u2018*#168#\u2019 the phone then reboots and resets.<\/li>\n<\/ol>\n<\/div>
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            i10 | i10SD | i10SV | i6S | i16SV<\/strong><\/p>\n\n\n\n

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            1. Power off your device <\/li>\n\n\n\n
            2. Power on the device and you will notice the LED flashing.<\/li>\n\n\n\n
            3. When the LED is flashing fast press ‘Call’ key once. <\/li>\n\n\n\n
            4. Once the LED starts flashing slowly, press the ‘Call’ key 3x times to reboot the device into factory default. <\/li>\n<\/ol>\n\n\n\n

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              i18S | i20S | i23S | i30 | i31S<\/strong><\/p>\n\n\n\n

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              1. Power off your device<\/li>\n\n\n\n
              2. When powering on your device, hold down the ‘*’ and ‘#’ key. Keep these keys held down until the SIP\/Network and Function Key LEDs stay on. <\/li>\n\n\n\n
              3. Dial *#168.<\/li>\n\n\n\n
              4. Wait 10-15 seconds.<\/li>\n\n\n\n
              5. Power off the device and then power on the device to reset. <\/li>\n<\/ol>\n\n\n\n
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                iW30 | PA2 | PA3<\/strong><\/p>\n\n\n\n

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                1. Power off your device<\/li>\n\n\n\n
                2. Power on your device and select ‘Reset’ button on the device for 5 seconds.<\/li>\n\n\n\n
                3. Automatically, the phone will reboot.<\/li>\n<\/ol>\n\n\n\n
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                  If you encounter any difficulties during the reboot process, please don’t hesitate to get in touch. We recommend seeking additional support from our technical team. Please send an email to support@yellowgrid.co.uk or call on 03330144340.<\/p>\n\n\n\n
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                  Checkout our other blogs<\/h2>\n\n\n