{"id":2269,"date":"2021-07-28T12:45:04","date_gmt":"2021-07-28T12:45:04","guid":{"rendered":"http:\/\/www.yellowgrid.co.uk\/blog\/?p=2269"},"modified":"2024-01-12T15:54:44","modified_gmt":"2024-01-12T15:54:44","slug":"quick-look-at-the-3cx-desktop-app","status":"publish","type":"post","link":"https:\/\/www.yellowgrid.co.uk\/blog\/quick-look-at-the-3cx-desktop-app\/","title":{"rendered":"Quick Look at the 3CX Desktop App"},"content":{"rendered":"\n<br>\n<br>\n\n\n\n<p>The all new 3CX Desktop App is here. Bringing you a brand new version with a sleek user interface for optimal performance, with improved features and elimination of need for the Browser Extension (for Chrome or Edge). <\/p>\n\n\n\n<h2 class=\"wp-block-heading\">A Quick Video Overview <\/h2>\n\n\n\n<br>\n<br>\n\n\n\n<iframe loading=\"lazy\" width=\"854\" height=\"480\" src=\"https:\/\/www.youtube.com\/embed\/0RwSLeSc3cs\" title=\"YouTube video player\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture\" allowfullscreen=\"\"><\/iframe>\n\n\n\n<br>\n<br>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Installing the App<\/strong><\/h2>\n\n\n\n<p>The Web Client is now packaged as a native Windows app using the same Electron framework used by Teams and WhatsApp. The release of the new version 20 guarantees an impressive and reliable user experience. <\/p>\n\n\n\n<br>\n\n\n\n<figure class=\"wp-block-image is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"600\" height=\"338\" src=\"https:\/\/www.yellowgrid.co.uk\/blog\/wp-content\/uploads\/2021\/07\/ezgif.com-video-to-gif-3.gif\" alt=\"\" class=\"wp-image-2393\" style=\"width:600px;height:338px\"\/><\/figure>\n\n\n\n<br>\n\n\n\n<p>To install the 3CX Windows Desktop App, simply log in to the 3CX Web Client and select the Windows icon. A pop up screen will navigate you through the initial steps of installation and provision.<\/p>\n\n\n\n<p>You can choose to keep the desktop app visible on the side of your screen, making it easily accessible whilst working.&nbsp;Identify which colleagues are available to take a call and receive calls and messages from the page you are working in, removing the need to switch between apps. <\/p>\n\n\n\n<br>\n<br>\n\n\n\n<figure class=\"wp-block-image is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"575\" src=\"https:\/\/www.yellowgrid.co.uk\/blog\/wp-content\/uploads\/2021\/07\/Screenshot-2021-07-28-at-13.18.02-1024x575.png\" alt=\"\" class=\"wp-image-2391\" style=\"width:768px;height:431px\" srcset=\"https:\/\/www.yellowgrid.co.uk\/blog\/wp-content\/uploads\/2021\/07\/Screenshot-2021-07-28-at-13.18.02-1024x575.png 1024w, https:\/\/www.yellowgrid.co.uk\/blog\/wp-content\/uploads\/2021\/07\/Screenshot-2021-07-28-at-13.18.02-300x169.png 300w, https:\/\/www.yellowgrid.co.uk\/blog\/wp-content\/uploads\/2021\/07\/Screenshot-2021-07-28-at-13.18.02-768x432.png 768w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<br>\n\n\n\n<h2 class=\"wp-block-heading\">What does this Desktop App offer?<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>A sleek and modern design delivering a better user experience for all. <\/li>\n\n\n\n<li>Improved chat function with contact lookup, chat groups and chat journaling capabilities for live chat and SMS.  <\/li>\n\n\n\n<li>Chat transcripts can be saved automatically to the CRM on chat &#8216;dealt with&#8217;  if you enable chat journaling. <\/li>\n\n\n\n<li>CRM integrations allows you to retrieve contact information based on email or number. <\/li>\n<\/ul>\n\n\n\n<br>\n<br>\n\n\n\n<p>V18  Windows desktop app has been redesigned, raising the bar. Bringing its users with a reliable, up to date design and complete usage flexibility. You will not be disappointed.  <\/p>\n\n\n\n<br>\n<br>\n\n\n\n<p><strong>Yellowgrid are proud to be UK&#8217;s No.1 3CX Titanium Partner and Solutions Provider, with knowledgeable and experienced 3CX certified engineers, providing excellent first line support.  <\/strong><\/p>\n\n\n\n<p><a href=\"https:\/\/www.yellowgrid.co.uk\/telephony\/3cx-solutions-provider.php\" target=\"_blank\" rel=\"noreferrer noopener\" aria-label=\"Affiliate  (opens in a new tab)\">Affiliate <\/a>yourselves with Yellowgrid as your 3CX Solutions Provider today and benefit from: <\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>First line support<\/li>\n\n\n\n<li>5% Fanvil discount<\/li>\n\n\n\n<li>3CX branded videos <\/li>\n\n\n\n<li>Unique 3CX Installation Wizard   <\/li>\n\n\n\n<li>My PBX Tools <\/li>\n\n\n\n<li>API integration <\/li>\n\n\n\n<li>Same partner benefits <\/li>\n\n\n\n<li>30 day payment terms <\/li>\n\n\n\n<li>PBX hosting<\/li>\n<\/ul>\n\n\n\n<p><a href=\"https:\/\/www.yellowgrid.co.uk\/telephony\/3cx-solutions-provider.php\" target=\"_blank\" rel=\"noreferrer noopener\">Align today<\/a> or request a <a href=\"https:\/\/www.yellowgrid.co.uk\/telephony\/3cx-solutions-provider.php\" target=\"_blank\" rel=\"noreferrer noopener\">free 3CX consultation<\/a> with one of our certified engineers \n\n<\/p>\n\n\n\n<br>\n<br>\n","protected":false},"excerpt":{"rendered":"<p>The all new 3CX Desktop App is here. Bringing you a brand new version with a sleek user interface for optimal performance, with improved features and elimination of need for the Browser Extension (for Chrome or Edge). A Quick Video Overview Installing the App The Web Client is now packaged as a native Windows app [&hellip;]<\/p>\n","protected":false},"author":6,"featured_media":6103,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[2],"tags":[],"class_list":["post-2269","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-3cx"],"_links":{"self":[{"href":"https:\/\/www.yellowgrid.co.uk\/blog\/wp-json\/wp\/v2\/posts\/2269","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.yellowgrid.co.uk\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.yellowgrid.co.uk\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.yellowgrid.co.uk\/blog\/wp-json\/wp\/v2\/users\/6"}],"replies":[{"embeddable":true,"href":"https:\/\/www.yellowgrid.co.uk\/blog\/wp-json\/wp\/v2\/comments?post=2269"}],"version-history":[{"count":77,"href":"https:\/\/www.yellowgrid.co.uk\/blog\/wp-json\/wp\/v2\/posts\/2269\/revisions"}],"predecessor-version":[{"id":8427,"href":"https:\/\/www.yellowgrid.co.uk\/blog\/wp-json\/wp\/v2\/posts\/2269\/revisions\/8427"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.yellowgrid.co.uk\/blog\/wp-json\/wp\/v2\/media\/6103"}],"wp:attachment":[{"href":"https:\/\/www.yellowgrid.co.uk\/blog\/wp-json\/wp\/v2\/media?parent=2269"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.yellowgrid.co.uk\/blog\/wp-json\/wp\/v2\/categories?post=2269"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.yellowgrid.co.uk\/blog\/wp-json\/wp\/v2\/tags?post=2269"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}