{"id":2148,"date":"2021-04-20T08:11:51","date_gmt":"2021-04-20T08:11:51","guid":{"rendered":"http:\/\/www.yellowgrid.co.uk\/blog\/?p=2148"},"modified":"2023-02-14T11:08:52","modified_gmt":"2023-02-14T11:08:52","slug":"3cx-chat-solutions","status":"publish","type":"post","link":"https:\/\/www.yellowgrid.co.uk\/blog\/3cx-chat-solutions\/","title":{"rendered":"3CX Chat Solutions"},"content":{"rendered":"\n<br>\n<br>\n\n\n\n<p>3CX offers it&#8217;s users excellent integrated live chat software  where you can manage your Facebook, website and text messages efficiently. Elevate messages into a audio or video call with just one click. With the 3CX Chat solution you will build great customer relationships,  increase conversions and improve response times. <\/p>\n\n\n\n<br>\n<br>\n\n\n\n\n\n<br>\n\n\n\n<iframe loading=\"lazy\" width=\"854\" height=\"480\" src=\"https:\/\/www.youtube.com\/embed\/EqPGGPNsk0s\" title=\"YouTube video player\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture\" allowfullscreen=\"\"><\/iframe>\n\n\n\n<br>\n<br>\n<br>\n<br>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Assist customers from one interface <\/strong><\/h2>\n\n\n\n<figure class=\"wp-block-image is-resized\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.yellowgrid.co.uk\/blog\/wp-content\/uploads\/2021\/04\/3CX-chat-options-1024x470.png\" alt=\"Different chat platform for 3CX\" class=\"wp-image-2153\" width=\"768\" height=\"353\" srcset=\"https:\/\/www.yellowgrid.co.uk\/blog\/wp-content\/uploads\/2021\/04\/3CX-chat-options-1024x470.png 1024w, https:\/\/www.yellowgrid.co.uk\/blog\/wp-content\/uploads\/2021\/04\/3CX-chat-options-300x138.png 300w, https:\/\/www.yellowgrid.co.uk\/blog\/wp-content\/uploads\/2021\/04\/3CX-chat-options-768x353.png 768w, https:\/\/www.yellowgrid.co.uk\/blog\/wp-content\/uploads\/2021\/04\/3CX-chat-options.png 1992w\" sizes=\"auto, (max-width: 768px) 100vw, 768px\" \/><\/figure>\n\n\n\n<ul class=\"wp-block-list\"><li>Improve response times and build clients trust<\/li><li>Communicate with colleagues and assign chats <\/li><li>Turn visitors into conversions <\/li><\/ul>\n\n\n\n<br>\n<br>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Easily reply to Facebook messages <\/strong><\/h2>\n\n\n\n<figure class=\"wp-block-image is-resized\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.yellowgrid.co.uk\/blog\/wp-content\/uploads\/2021\/04\/3CX-FB-chat-1024x579.png\" alt=\"\" class=\"wp-image-2182\" width=\"768\" height=\"434\" srcset=\"https:\/\/www.yellowgrid.co.uk\/blog\/wp-content\/uploads\/2021\/04\/3CX-FB-chat-1024x579.png 1024w, https:\/\/www.yellowgrid.co.uk\/blog\/wp-content\/uploads\/2021\/04\/3CX-FB-chat-300x170.png 300w, https:\/\/www.yellowgrid.co.uk\/blog\/wp-content\/uploads\/2021\/04\/3CX-FB-chat-768x434.png 768w, https:\/\/www.yellowgrid.co.uk\/blog\/wp-content\/uploads\/2021\/04\/3CX-FB-chat.png 1688w\" sizes=\"auto, (max-width: 768px) 100vw, 768px\" \/><\/figure>\n\n\n\n<ul class=\"wp-block-list\"><li>Answers new Facebook leads faster <\/li><li>Transfer chats to qualified team members<\/li><li>Auto-assign Facebook messages <\/li><\/ul>\n\n\n\n<br>\n<br>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Live chat and call <\/strong><\/h2>\n\n\n\n<figure class=\"wp-block-image is-resized\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.yellowgrid.co.uk\/blog\/wp-content\/uploads\/2021\/04\/Screenshot-2021-04-19-at-16.28.48-1024x549.png\" alt=\"\" class=\"wp-image-2190\" width=\"768\" height=\"412\" srcset=\"https:\/\/www.yellowgrid.co.uk\/blog\/wp-content\/uploads\/2021\/04\/Screenshot-2021-04-19-at-16.28.48-1024x549.png 1024w, https:\/\/www.yellowgrid.co.uk\/blog\/wp-content\/uploads\/2021\/04\/Screenshot-2021-04-19-at-16.28.48-300x161.png 300w, https:\/\/www.yellowgrid.co.uk\/blog\/wp-content\/uploads\/2021\/04\/Screenshot-2021-04-19-at-16.28.48-768x412.png 768w\" sizes=\"auto, (max-width: 768px) 100vw, 768px\" \/><\/figure>\n\n\n\n<ul class=\"wp-block-list\"><li>Elevate live chat to an audio call or video call<\/li><li>Increase customer satisfaction<\/li><\/ul>\n\n\n\n<br>\n<br>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Send SMS from your business number<\/strong><\/h2>\n\n\n\n<figure class=\"wp-block-image is-resized\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.yellowgrid.co.uk\/blog\/wp-content\/uploads\/2021\/04\/live-chat-window_2021-1024x1002.png\" alt=\"\" class=\"wp-image-2185\" width=\"768\" height=\"752\" srcset=\"https:\/\/www.yellowgrid.co.uk\/blog\/wp-content\/uploads\/2021\/04\/live-chat-window_2021-1024x1002.png 1024w, https:\/\/www.yellowgrid.co.uk\/blog\/wp-content\/uploads\/2021\/04\/live-chat-window_2021-300x294.png 300w, https:\/\/www.yellowgrid.co.uk\/blog\/wp-content\/uploads\/2021\/04\/live-chat-window_2021-768x751.png 768w, https:\/\/www.yellowgrid.co.uk\/blog\/wp-content\/uploads\/2021\/04\/live-chat-window_2021.png 1811w\" sizes=\"auto, (max-width: 768px) 100vw, 768px\" \/><\/figure>\n\n\n\n<ul class=\"wp-block-list\"><li>Send and receive SMS\/text from the web and app<\/li><li>Send text, links and more at no additional cost<\/li><\/ul>\n\n\n\n<br>\n<br>\n\n\n\n<hr class=\"wp-block-separator has-css-opacity\"\/>\n\n\n\n<p><p id=\"block-ee4c1233-bd83-4faf-be59-43d0ca34bdae\"><br><br>Yellowgrid are 3CX Solutions Providers, supporting 3CX Partners. For those 3CX Partners affiliated with Yellowgrid we are happy to customise any of our videos with your branding.<\/p><\/p>\n\n\n\n<figure class=\"wp-block-image\" id=\"block-b5e789f7-f156-4625-afb7-14d5dd5b9bfd\"><img decoding=\"async\" src=\"https:\/\/www.yellowgrid.co.uk\/blog\/wp-content\/uploads\/2020\/05\/3CX-soltuions-provider-2-263x300-1.jpg\" alt=\"This image has an empty alt attribute; its file name is 3CX-soltuions-provider-2-263x300-1.jpg\"\/><\/figure>\n\n\n\n<p><p id=\"block-c13a7d29-195d-4d09-88eb-d6d02223e1cd\">Choose us as your <a rel=\"noreferrer noopener\" href=\"https:\/\/www.yellowgrid.co.uk\/telephony\/3cx-solutions-provider.php\" target=\"_blank\">3CX Solutions Provider<\/a>. If you wish to find out more, you can book a FREE 3CX consultation. Emails sales@yellowgrid.co.uk or call 03330144340<\/p><\/p>\n\n\n\n<p><p id=\"block-83346a01-6e5b-45db-a732-8025914c4d6c\"><strong>Other blogs you may be interested in:<\/strong><\/p><\/p>\n\n\n\n<ul class=\"wp-block-list\" id=\"block-970180c1-031b-4ce6-9cde-a42c9893be63\"><li><a rel=\"noreferrer noopener\" href=\"https:\/\/www.yellowgrid.co.uk\/blog\/using-3cx-reports\/\" target=\"_blank\">Using 3CX Reports<\/a><\/li><li><a rel=\"noreferrer noopener\" href=\"https:\/\/www.yellowgrid.co.uk\/blog\/working-from-home-essentials-for-your-business\/\" target=\"_blank\">Working From Home Essentials For Your Businesses<\/a><\/li><li><a rel=\"noreferrer noopener\" href=\"https:\/\/www.yellowgrid.co.uk\/blog\/3cx-chat-talk\/\" target=\"_blank\">3CX Live Chat and Talk<\/a><\/li><li><a rel=\"noreferrer noopener\" href=\"https:\/\/www.yellowgrid.co.uk\/blog\/3cx-webmeeting\/\" target=\"_blank\">3CX Webmeeting<\/a><\/li><li><a rel=\"noreferrer noopener\" href=\"https:\/\/www.yellowgrid.co.uk\/blog\/mastering-the-3cx-ios-app\/\" target=\"_blank\">Mastering the 3CX IOS App<\/a><\/li><li><a rel=\"noreferrer noopener\" href=\"https:\/\/www.yellowgrid.co.uk\/blog\/mastering-the-3cx-android-app\/\" target=\"_blank\">Mastering the 3CX Android App<\/a><\/li><\/ul>\n","protected":false},"excerpt":{"rendered":"<p>3CX offers it&#8217;s users excellent integrated live chat software where you can manage your Facebook, website and text messages efficiently. Elevate messages into a audio or video call with just one click. With the 3CX Chat solution you will build great customer relationships, increase conversions and improve response times. Assist customers from one interface Improve [&hellip;]<\/p>\n","protected":false},"author":6,"featured_media":6109,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[2],"tags":[],"class_list":["post-2148","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-3cx"],"_links":{"self":[{"href":"https:\/\/www.yellowgrid.co.uk\/blog\/wp-json\/wp\/v2\/posts\/2148","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.yellowgrid.co.uk\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.yellowgrid.co.uk\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.yellowgrid.co.uk\/blog\/wp-json\/wp\/v2\/users\/6"}],"replies":[{"embeddable":true,"href":"https:\/\/www.yellowgrid.co.uk\/blog\/wp-json\/wp\/v2\/comments?post=2148"}],"version-history":[{"count":46,"href":"https:\/\/www.yellowgrid.co.uk\/blog\/wp-json\/wp\/v2\/posts\/2148\/revisions"}],"predecessor-version":[{"id":6107,"href":"https:\/\/www.yellowgrid.co.uk\/blog\/wp-json\/wp\/v2\/posts\/2148\/revisions\/6107"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.yellowgrid.co.uk\/blog\/wp-json\/wp\/v2\/media\/6109"}],"wp:attachment":[{"href":"https:\/\/www.yellowgrid.co.uk\/blog\/wp-json\/wp\/v2\/media?parent=2148"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.yellowgrid.co.uk\/blog\/wp-json\/wp\/v2\/categories?post=2148"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.yellowgrid.co.uk\/blog\/wp-json\/wp\/v2\/tags?post=2148"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}