{"id":10448,"date":"2025-11-07T11:23:12","date_gmt":"2025-11-07T11:23:12","guid":{"rendered":"https:\/\/www.yellowgrid.co.uk\/blog\/?p=10448"},"modified":"2025-11-07T11:32:32","modified_gmt":"2025-11-07T11:32:32","slug":"connecting-3cx-to-grafana","status":"publish","type":"post","link":"https:\/\/www.yellowgrid.co.uk\/blog\/connecting-3cx-to-grafana\/","title":{"rendered":"Connecting 3CX to Grafana"},"content":{"rendered":"\n<hr class=\"wp-block-separator has-text-color has-luminous-vivid-amber-color has-alpha-channel-opacity has-luminous-vivid-amber-background-color has-background\" \/>\n\n\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading has-text-align-center\">\u2705Step One &#8211; Setting up your Grafana Instance<\/h3>\n\n\n\n<p class=\"has-text-align-center\">To get started, go to Grafana, create a Grafana Cloud Account (Free Tier), and click launch on your free Grafana cloud stack.<\/p>\n\n\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><a href=\"https:\/\/www.yellowgrid.co.uk\/blog\/wp-content\/uploads\/2025\/11\/image-2-1.png\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"459\" src=\"https:\/\/www.yellowgrid.co.uk\/blog\/wp-content\/uploads\/2025\/11\/image-2-1-1024x459.png\" alt=\"\" class=\"wp-image-10463\" srcset=\"https:\/\/www.yellowgrid.co.uk\/blog\/wp-content\/uploads\/2025\/11\/image-2-1-1024x459.png 1024w, https:\/\/www.yellowgrid.co.uk\/blog\/wp-content\/uploads\/2025\/11\/image-2-1-300x134.png 300w, https:\/\/www.yellowgrid.co.uk\/blog\/wp-content\/uploads\/2025\/11\/image-2-1-768x344.png 768w, https:\/\/www.yellowgrid.co.uk\/blog\/wp-content\/uploads\/2025\/11\/image-2-1.png 1263w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure><\/div>\n\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<hr class=\"wp-block-separator aligncenter has-text-color has-luminous-vivid-amber-color has-alpha-channel-opacity has-luminous-vivid-amber-background-color has-background\" \/>\n\n\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading has-text-align-center\">\u2705Step Two &#8211; Creating a database and connecting 3CX to Grafana<\/h3>\n\n\n\n<p class=\"has-text-align-center\">You can then follow 3CX\u2019s guide on setting up a PostgreSQL database in the format 3CX needs and connecting the database to 3CX as a Data Connector so 3CX can write data to it.<\/p>\n\n\n\n<p class=\"has-text-align-center\"><a href=\"https:\/\/www.3cx.com\/docs\/postgresql-configuration\/\">Standalone PostgreSQL &amp; Grafana Configuration Guide | 3CX<\/a><\/p>\n\n\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-text-align-center\">If you want to use AWS, you can set up an AWS RDS PostgreSQL database using this guide:<\/p>\n\n\n\n<p class=\"has-text-align-center\"><a href=\"https:\/\/www.3cx.com\/docs\/aws-postgresql-configuration\/\">AWS RDS PostgreSQL Configuration Guide | 3CX<\/a><\/p>\n\n\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-text-align-center\">If you want to use Google, you can set up a Google BigQuery database using this guide:<\/p>\n\n\n\n<p class=\"has-text-align-center\"><a href=\"https:\/\/www.3cx.com\/docs\/google-bigquery-configuration\/\">Google BigQuery Configuration Guide | 3CX<\/a><\/p>\n\n\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<hr class=\"wp-block-separator aligncenter has-text-color has-luminous-vivid-amber-color has-alpha-channel-opacity has-luminous-vivid-amber-background-color has-background\" \/>\n\n\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading has-text-align-center\">\u2705 Step Three &#8211; Creating a Grafana Dashboard<\/h3>\n\n\n\n<p class=\"has-text-align-center\">Once you have set up 3CX with Grafana you can import 3CX\u2019s dashboards to use their pre-made templates. You can download the PostgreSQL templates from here:<\/p>\n\n\n\n<p class=\"has-text-align-center\"><a href=\"https:\/\/downloads-global.3cx.com\/downloads\/misc\/grafana\/v1\/PostgreSQL.zip?_gl=114tz3km_gcl_auMzQwMDE2NzU4LjE3NjIxNzAwODQ._gaOTk1MTgwMzM0LjE2OTA3OTkyOTM._ga_742CBWE8D7*czE3NjI0NDI5MzEkbzc0NCRnMSR0MTc2MjQ0NDc5NSRqNjAkbDAkaDkzMTI5OTc5Nw..\">PostgreSQL Templates<\/a><\/p>\n\n\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-text-align-center\">You can download the Google BigQuery templates from here:<\/p>\n\n\n\n<p class=\"has-text-align-center\"><a href=\"https:\/\/downloads-global.3cx.com\/downloads\/misc\/grafana\/v1\/GoogleBigQuery.zip?_gl=113le8t0_gcl_auMzQwMDE2NzU4LjE3NjIxNzAwODQ._gaOTk1MTgwMzM0LjE2OTA3OTkyOTM._ga_742CBWE8D7*czE3NjI0NDI5MzEkbzc0NCRnMSR0MTc2MjQ0NDc5NSRqNjAkbDAkaDkzMTI5OTc5Nw..\">Google BigQuery Templates<\/a><\/p>\n\n\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-text-align-center\">Once you have your packages, you can unzip them, and drag and drop them into the Dashboard creation screen, which is found in Grafana by going to the Dashboards page and clicking New &gt; New Dashboard in the top right, then select Import Dashboard<br>Once.<\/p>\n\n\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"707\" src=\"https:\/\/www.yellowgrid.co.uk\/blog\/wp-content\/uploads\/2025\/11\/image-3-1024x707.png\" alt=\"\" class=\"wp-image-10455\" srcset=\"https:\/\/www.yellowgrid.co.uk\/blog\/wp-content\/uploads\/2025\/11\/image-3-1024x707.png 1024w, https:\/\/www.yellowgrid.co.uk\/blog\/wp-content\/uploads\/2025\/11\/image-3-300x207.png 300w, https:\/\/www.yellowgrid.co.uk\/blog\/wp-content\/uploads\/2025\/11\/image-3-768x530.png 768w, https:\/\/www.yellowgrid.co.uk\/blog\/wp-content\/uploads\/2025\/11\/image-3.png 1047w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure><\/div>\n\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-text-align-center\">Once imported, you should be able to select a data source from the Grafana data source dropdown.<\/p>\n\n\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><a href=\"https:\/\/www.yellowgrid.co.uk\/blog\/wp-content\/uploads\/2025\/11\/image-4.png\"><img loading=\"lazy\" decoding=\"async\" width=\"663\" height=\"607\" src=\"https:\/\/www.yellowgrid.co.uk\/blog\/wp-content\/uploads\/2025\/11\/image-4.png\" alt=\"\" class=\"wp-image-10456\" srcset=\"https:\/\/www.yellowgrid.co.uk\/blog\/wp-content\/uploads\/2025\/11\/image-4.png 663w, https:\/\/www.yellowgrid.co.uk\/blog\/wp-content\/uploads\/2025\/11\/image-4-300x275.png 300w\" sizes=\"auto, (max-width: 663px) 100vw, 663px\" \/><\/a><\/figure><\/div>\n\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-text-align-center\">Click import, and you\u2019re done! There should be 10 templates to choose from.<\/p>\n\n\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<hr class=\"wp-block-separator has-text-color has-luminous-vivid-amber-color has-alpha-channel-opacity has-luminous-vivid-amber-background-color has-background\" \/>\n\n\n\n<p class=\"has-text-align-center\" id=\"block-f2eccee5-56d7-402b-ae93-14ffff6684b8\"><br>Reseller application \u2013 Click&nbsp;<a href=\"https:\/\/www.yellowgrid.co.uk\/reseller\/\">HERE<\/a>&nbsp;to apply<br><br>Looking for more information? No problem, contact us on&nbsp;<strong>03330144340&nbsp;<\/strong>or&nbsp;<strong>sales@yellowgrid.co.uk<\/strong>.<\/p>\n\n\n\n<hr class=\"wp-block-separator aligncenter has-text-color has-luminous-vivid-amber-color has-alpha-channel-opacity has-luminous-vivid-amber-background-color has-background\" id=\"block-f7cab66f-c920-444e-b8d3-8bb21d8367a1\" \/>\n\n\n\n<div style=\"height:60px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h1 class=\"wp-block-heading has-text-align-center\">Catch up with our Other Blogs!<\/h1>\n\n\n\n<div style=\"height:60px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n<ul class=\"wp-block-latest-posts__list is-grid columns-3 aligncenter wp-block-latest-posts\"><li><a class=\"wp-block-latest-posts__post-title\" href=\"https:\/\/www.yellowgrid.co.uk\/blog\/looking-for-a-lockdown-solution-for-schools-colleges\/\">Looking for a Lockdown Solution for Schools &amp; Colleges?<\/a><\/li>\n<li><a class=\"wp-block-latest-posts__post-title\" href=\"https:\/\/www.yellowgrid.co.uk\/blog\/3cx-licence-changes\/\">3CX Licence Changes<\/a><\/li>\n<li><a class=\"wp-block-latest-posts__post-title\" href=\"https:\/\/www.yellowgrid.co.uk\/blog\/3cx-enterprise-edition-discontinued-what-it-means-for-transcription-services\/\">3CX Enterprise+ Edition Discontinued: What It Means for Transcription Services<\/a><\/li>\n<li><a class=\"wp-block-latest-posts__post-title\" href=\"https:\/\/www.yellowgrid.co.uk\/blog\/3cx-promo-up-to-30-off-upgrades-renewals-new-licenses\/\">3CX Promo \u2013\u00a0Up to 30% off Upgrades &amp; Renewals and the Purchase of a New 3CX Licenses<\/a><\/li>\n<li><a class=\"wp-block-latest-posts__post-title\" href=\"https:\/\/www.yellowgrid.co.uk\/blog\/fanvil-wireless-headset-compatibility\/\">Fanvil Wireless Headset Compatibility<\/a><\/li>\n<\/ul>\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>\u2705Step One &#8211; Setting up your Grafana Instance To get started, go to Grafana, create a Grafana Cloud Account (Free Tier), and click launch on your free Grafana cloud stack. \u2705Step Two &#8211; Creating a database and connecting 3CX to Grafana You can then follow 3CX\u2019s guide on setting up a PostgreSQL database in the [&hellip;]<\/p>\n","protected":false},"author":8,"featured_media":10467,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-10448","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-other"],"_links":{"self":[{"href":"https:\/\/www.yellowgrid.co.uk\/blog\/wp-json\/wp\/v2\/posts\/10448","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.yellowgrid.co.uk\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.yellowgrid.co.uk\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.yellowgrid.co.uk\/blog\/wp-json\/wp\/v2\/users\/8"}],"replies":[{"embeddable":true,"href":"https:\/\/www.yellowgrid.co.uk\/blog\/wp-json\/wp\/v2\/comments?post=10448"}],"version-history":[{"count":15,"href":"https:\/\/www.yellowgrid.co.uk\/blog\/wp-json\/wp\/v2\/posts\/10448\/revisions"}],"predecessor-version":[{"id":10471,"href":"https:\/\/www.yellowgrid.co.uk\/blog\/wp-json\/wp\/v2\/posts\/10448\/revisions\/10471"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.yellowgrid.co.uk\/blog\/wp-json\/wp\/v2\/media\/10467"}],"wp:attachment":[{"href":"https:\/\/www.yellowgrid.co.uk\/blog\/wp-json\/wp\/v2\/media?parent=10448"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.yellowgrid.co.uk\/blog\/wp-json\/wp\/v2\/categories?post=10448"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.yellowgrid.co.uk\/blog\/wp-json\/wp\/v2\/tags?post=10448"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}