{"id":10440,"date":"2025-11-06T15:11:34","date_gmt":"2025-11-06T15:11:34","guid":{"rendered":"https:\/\/www.yellowgrid.co.uk\/blog\/?p=10440"},"modified":"2025-11-06T15:11:34","modified_gmt":"2025-11-06T15:11:34","slug":"how-to-properly-disconnect-an-fqdn-from-a-3cx-licence-key","status":"publish","type":"post","link":"https:\/\/www.yellowgrid.co.uk\/blog\/how-to-properly-disconnect-an-fqdn-from-a-3cx-licence-key\/","title":{"rendered":"How to Properly Disconnect an FQDN from a 3CX Licence Key"},"content":{"rendered":"\n<hr class=\"wp-block-separator has-text-color has-luminous-vivid-amber-color has-alpha-channel-opacity has-luminous-vivid-amber-background-color has-background\" \/>\n\n\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-text-align-center\">When managing your 3CX system, it&#8217;s important to know how to correctly disconnect an FQDN from a licence key. This process is often necessary during system migrations or reconfigurations, but doing it incorrectly can cause issues with your 3CX Partner account.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large is-resized\"><a href=\"https:\/\/www.yellowgrid.co.uk\/blog\/wp-content\/uploads\/2025\/11\/Untitled-2025-11-06T150115.762.png\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"723\" src=\"https:\/\/www.yellowgrid.co.uk\/blog\/wp-content\/uploads\/2025\/11\/Untitled-2025-11-06T150115.762-1024x723.png\" alt=\"\" class=\"wp-image-10442\" style=\"width:700px;height:auto\" srcset=\"https:\/\/www.yellowgrid.co.uk\/blog\/wp-content\/uploads\/2025\/11\/Untitled-2025-11-06T150115.762-1024x723.png 1024w, https:\/\/www.yellowgrid.co.uk\/blog\/wp-content\/uploads\/2025\/11\/Untitled-2025-11-06T150115.762-300x212.png 300w, https:\/\/www.yellowgrid.co.uk\/blog\/wp-content\/uploads\/2025\/11\/Untitled-2025-11-06T150115.762-768x542.png 768w, https:\/\/www.yellowgrid.co.uk\/blog\/wp-content\/uploads\/2025\/11\/Untitled-2025-11-06T150115.762.png 1231w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure><\/div>\n\n\n<p class=\"has-text-align-center\"><strong>\u2705 Correct Way to Disconnect<br><\/strong><\/p>\n\n\n\n<p class=\"has-text-align-center\">To safely disconnect the FQDN:<br><\/p>\n\n\n\n<p class=\"has-text-align-center\">1\u2022 <strong>Log in using the owner email<\/strong> associated with the licence key.<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li><\/li>\n<\/ol>\n\n\n\n<p class=\"has-text-align-center\">2\u2022 <strong>Locate the FQDN<\/strong> in the management console.<\/p>\n\n\n\n<p class=\"has-text-align-center\">3\u2022 <strong>Click \u201cDISCONNECT\u201d<\/strong> next to the FQDN.<br>This will remove the FQDN from the licence key without affecting your partner account.<br><\/p>\n\n\n\n<p class=\"has-text-align-center\"><strong>\u26a0\ufe0f Important Warning<br><\/strong><\/p>\n\n\n\n<p class=\"has-text-align-center\"><strong>Do NOT click \u201cUNLINK\u201d<\/strong> \u2014 this action will unlink the licence key from your 3CX Partner account, which can disrupt your access and management capabilities.<\/p>\n\n\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<hr class=\"wp-block-separator has-text-color has-luminous-vivid-amber-color has-alpha-channel-opacity has-luminous-vivid-amber-background-color has-background\" \/>\n\n\n\n<p class=\"has-text-align-center\" id=\"block-f2eccee5-56d7-402b-ae93-14ffff6684b8\"><br>Reseller application \u2013 Click&nbsp;<a href=\"https:\/\/www.yellowgrid.co.uk\/reseller\/\">HERE<\/a>&nbsp;to apply<br><br>Looking for more information? No problem, contact us on&nbsp;<strong>03330144340&nbsp;<\/strong>or&nbsp;<strong>sales@yellowgrid.co.uk<\/strong>.<\/p>\n\n\n\n<hr class=\"wp-block-separator aligncenter has-text-color has-luminous-vivid-amber-color has-alpha-channel-opacity has-luminous-vivid-amber-background-color has-background\" id=\"block-f7cab66f-c920-444e-b8d3-8bb21d8367a1\" \/>\n\n\n\n<div style=\"height:60px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h1 class=\"wp-block-heading has-text-align-center\">Catch up with our Other Blogs!<\/h1>\n\n\n\n<div style=\"height:60px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n<ul class=\"wp-block-latest-posts__list is-grid columns-3 aligncenter wp-block-latest-posts\"><li><a class=\"wp-block-latest-posts__post-title\" href=\"https:\/\/www.yellowgrid.co.uk\/blog\/martyns-law-what-schools-need-to-know-and-how-to-prepare\/\">Martyn\u2019s Law: What Schools Need to Know \u2013 And How to Prepare<\/a><\/li>\n<li><a class=\"wp-block-latest-posts__post-title\" href=\"https:\/\/www.yellowgrid.co.uk\/blog\/looking-for-a-lockdown-solution-for-schools-colleges\/\">Looking for a Lockdown Solution for Schools &amp; Colleges?<\/a><\/li>\n<li><a class=\"wp-block-latest-posts__post-title\" href=\"https:\/\/www.yellowgrid.co.uk\/blog\/3cx-licence-changes\/\">3CX Licence Changes<\/a><\/li>\n<li><a class=\"wp-block-latest-posts__post-title\" href=\"https:\/\/www.yellowgrid.co.uk\/blog\/3cx-enterprise-edition-discontinued-what-it-means-for-transcription-services\/\">3CX Enterprise+ Edition Discontinued: What It Means for Transcription Services<\/a><\/li>\n<li><a class=\"wp-block-latest-posts__post-title\" href=\"https:\/\/www.yellowgrid.co.uk\/blog\/3cx-promo-up-to-30-off-upgrades-renewals-new-licenses\/\">3CX Promo \u2013\u00a0Up to 30% off Upgrades &amp; Renewals and the Purchase of a New 3CX Licenses<\/a><\/li>\n<\/ul>\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>When managing your 3CX system, it&#8217;s important to know how to correctly disconnect an FQDN from a licence key. This process is often necessary during system migrations or reconfigurations, but doing it incorrectly can cause issues with your 3CX Partner account. \u2705 Correct Way to Disconnect To safely disconnect the FQDN: 1\u2022 Log in using [&hellip;]<\/p>\n","protected":false},"author":8,"featured_media":10445,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-10440","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-other"],"_links":{"self":[{"href":"https:\/\/www.yellowgrid.co.uk\/blog\/wp-json\/wp\/v2\/posts\/10440","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.yellowgrid.co.uk\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.yellowgrid.co.uk\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.yellowgrid.co.uk\/blog\/wp-json\/wp\/v2\/users\/8"}],"replies":[{"embeddable":true,"href":"https:\/\/www.yellowgrid.co.uk\/blog\/wp-json\/wp\/v2\/comments?post=10440"}],"version-history":[{"count":3,"href":"https:\/\/www.yellowgrid.co.uk\/blog\/wp-json\/wp\/v2\/posts\/10440\/revisions"}],"predecessor-version":[{"id":10446,"href":"https:\/\/www.yellowgrid.co.uk\/blog\/wp-json\/wp\/v2\/posts\/10440\/revisions\/10446"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.yellowgrid.co.uk\/blog\/wp-json\/wp\/v2\/media\/10445"}],"wp:attachment":[{"href":"https:\/\/www.yellowgrid.co.uk\/blog\/wp-json\/wp\/v2\/media?parent=10440"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.yellowgrid.co.uk\/blog\/wp-json\/wp\/v2\/categories?post=10440"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.yellowgrid.co.uk\/blog\/wp-json\/wp\/v2\/tags?post=10440"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}