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How-to Use The 3CX Switchboard

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Directions


  • You can access the 3CX Switchboard by navigating to the Switchboard icon on the 3CX Web Client.
  • This is where you can view Queued Calls, the Wallboard and you can also create groups for different call queues, for example, Marketing and Support groups.
  • You can see the status of your colleagues and you can call them by selecting their profile icons.
  • If your extension has permission, powerful features such as ‘Barge in‘, ‘Listen‘ and ‘Whisper‘ are also accessible from here.

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