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Reputation
is earned by
doing difficult things well

IT Support

We believe in operating as transparently as possible, which is why we use a support bank model

  • Simply buy hours
  • Bank them
  • Use them as you require
  • No complex packages
  • No additional charges for call outs
  • No travel charge

All staff are Microsoft Certified Engineers ensuring incidents are resolved quickly and efficiently

  • When you call, an engineer will attempt to resolve your problem immediately
  • In less than 30 seconds our engineers can be securely connected to your desktop
  • 54% of incidents take less than 30 minutes to fix
  • A further 44% of incidents take less than 60 minutes to fix
  • All hardware and software supported
Time Taken to Resolve Incidents
Less than 60 minsLess than 30 mins

We simply aim to manage your IT in the same way an IT Manager would

  • 24/7 monitoring to avoid major incidents
  • Monthly Reports provided
  • Regular IT Strategy Reviews

Request a call back 0333 014 4340

Right from the start, Yellowgrid impressed us with their efficient, professional manner, an approach that not only inspired confidence, but generated the results we were looking for. We needed an effective telecoms system that allowed multiple people to be on the phone at the same time and allowed our staff to move around the warehouse whilst on the phone. Because of their experience and expertise, Yellowgrid were able to provide My Wendy House with a telephone system at half the cost of a quote from BT, with added features we thought impossible. From their understanding of our needs to the helpful, knowledgeable, friendly staff, our experience with Yellowgrid confirms that we chose the right system and supplier

Wendy & Jenny, My Wendy House