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New local rate telephone number 0333 014 4340

We have a new local rate telephone number 0333 014 4340 which is now advertised on our website

The main reason for this is because 0845 numbers are charged at a higher rate than local numbers.  They used to be a cheaper alternative to other non-geographic numbers like 0870.  However, this is no longer the case

Numbers starting 03 have been available for some time offering the same ‘non-geographic’ facility but at the same cost as calling a local/national number

Although costs vary, typically the cost of calling 0845 numbers is around 3.5p/min whereas the cost of calling 01, 02, 03  numbers is around 1p/minute

Although we will be maintaining our 0845 872 9828 number, we would advise people to use our new 0333 014 4340 number